Communication styles and teamwork

  Leader 1: Nelson Mandela  The great revolutionary and politician from South Africa who opposed racism, Nelson Mandela, represents leadership in its purest form. His constant commitment to equity, justice, and peace won him respect from people all around the world. The deep qualities of forgiveness, inclusion, and determination defined Mandela's leadership. He had been imprisoned for 27 years, however when he was let out, his spirit and vision remained unchanged. Mandela's acts upon his release from jail, which reflected his faith in the power of forgiveness and reconciliation, set a great example for leaders around the world. He realised that promoting togetherness and letting go of grudges are necessary for long-lasting change. Mandela was able to interact with people from all walks of life because of his humility and empathy, which were characteristics of his leadership style. Even in the face of extreme adversity, his capacity to lift up and motivate others towards a shar...

 Introduction & Problem Identification:  The main subject of the case is Joe, who was just promoted to the role of District Manager of Computer Operations at a large company. Mary, her superior, gives her the task of writing a response to an anonymous letter that the CEO has received, which puts him in a difficult situation. According to the letter, a costly system that was just installed is not working as it should, although the CEO receiving positive reports. Joe is aware of the real performance of the system, which is accurate with the claims stated in the anonymous letter. Joe is instructed by Mary to write a response confirming that the system is operating properly and producing the anticipated savings. Joe finds it difficult to uphold his integrity by giving the CEO honest feedback and to obey Mary's order to prevent a questionable decision. Decision Criteria: Integrity of ethics: To what extent does the decision respect truthfulness and openness in disclos...